The Delivery Conference 2023 Onport Round Up

Hosted in the Royal Garden Hotel, Metapack’s The Delivery Conference fulfilled its promise of discussing what the future holds for the e-commerce industry and how to navigate the extraordinary challenges faced.

Among the menagerie of themes and topics covered on the agenda, we wanted to share and expand on those that resonated the most with us here at Onport:

• Sustainability Initiatives
• Operational Efficiency
• The Balancing Act

Sustainability

Sustainability in modern marketplace operations is crucial not only for the reduction of your environmental impact but also for the long-term success of your business.

“40% of consumers will pay more and search for longer to find a product that fulfills a certain level of sustainability” - Jim Rudall, Head of Revenue EMEA, Shopify

Driving down your carbon footprint is a competitive advantage. Take the time to understand how you can implement sustainability initiatives in your supply chain and reap the rewards.

Onport is working to establish more sustainable operations within the marketplace industry. Learn more about our joint initiative with Cariuma.

Operational Efficiencies

With rising costs, supply chain disruptions and consumer demand fluctuating; flexibility has become crucial to the resilience of back end operations.

Cost Reduction

Finding efficiencies in your supply chain decreases operational costs and allows you to pass those savings onto your customers or invest those resources into other areas of your business that have become more demanding, like customer acquisition for instance.

“Optimize your backend and reduce internal operating costs to maintain profitability” - Stuart Hill, Chief Operating Officer, Matches Fashion

Supply Chain Risks

As the last few years have shown us, flexible business operations are incredibly important for maintaining consistency with your customers, regardless of the macro environment. Going into 2023, risk mitigation is an essential consideration for businesses when navigating challenging market conditions.

“Have a back up plan and options for when things go wrong so that your supply chain isn’t impacted to the point of disruption” - David Stock, VP of Marketing, UPS

Be like water…

We know what you’re thinking, "how are we supposed to juggle sustainability, operational efficiency and customer loyalty?”

In reality, each one should contribute to the other. Your increased operational efficiencies should be driven by sustainable initiatives - both of which will nurture customer loyalty. Nonetheless this can be a daunting question, especially while scaling your business.

When managing a curated multi vendor marketplace, this balancing act can seem almost impossible. Unifying your operations through a single platform and automating complex workflows can be key to unlocking growth (and maintaining your sanity).

Onport - A reliable partner for growth

Onport is an ecommerce marketplace and dropshipping platform enabling companies to centralize the core areas of backend marketplace dropshipping operations using next-generation composable technology - inventory syncing, order routing, shipping workflows, payment automation, and returns management.

The Onport Platform can accommodate both those seeking an out-of-the-box solution and, through an API with +3.000 endpoints, those who require a more flexible implementation.

“With Onport, we were able to launch in less than three months, which we just couldn’t have done, had we built the system ourselves.”

Frank A. Ricciardi | Founder & CEO at Maavee

From growing SMBs to well-established enterprise-level companies, its composable and adaptive infrastructure was designed to be a reliable partner for the growth of any company operating in the e-commerce marketplace and dropshipping space.

Over 200+ companies in the e-commerce space are future-proofing their business with a solution trusted by brands such as Stadium Goods, Terminal X, Cupra, Ivalo, and Naduvi.