Expert help when you need it
Our teams are here to support you. Businesses can choose to get dedicated support management, prioritized responses, and other professional services.
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Success Manager
Contacting Us
Follow-up Meetings
Response Times
Training
Technical Account Manager
Technical Health Check
Essential
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Onport’s support portal
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<48h
Online help center
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Professional
Dedicated Success Manager
Dedicated Slack Channel during Onboarding (to a maximum period of 2 months)
1h/month
<24h
Online help center
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Premium
Dedicated Success Manager
Dedicated Slack channel
2h/month
<24h
Up to 2h/month of Online Calls for 2 months
Dedicated while Onboarding
Included
Enterprise
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